Appointment
Schedule your appointments easily and stay organized with our efficient booking system.
Student Contact & Appointment Guide
To make sure your questions, concerns, and appointments are handled in the best way possible, please follow the contact instructions below. Using the correct contact method will help us respond quickly and efficiently.
Personal Matters | Transportation
Caseworker Questions and Concerns
Contact Person: Nancy (Supervisor)
Phone: 973-336-4477
Method: Text only (calls not accepted)
For all personal/student support matters. Phone calls will not be answered — text only.
Technical Support | Attendance Issues
Contact Method: Email only
Email: help@philearning.com
This email is specifically for technical issues (logins, access problems, online platform concerns) or attendance reporting.
Class / Teacher-Related Questions
Contact Method: GroupMe
Instructions: Please use the GroupMe chat to communicate directly with your teacher(s).
All academic communication with instructors must go through GroupMe. If you are unable to contact your instructor, please email or call the office for class-related questions.
Urgent Issues / Appointment Requests
• Main Office Phone (Call Only): 201-377-1594
• Coordinator (Text Only): Reham – 201-772-0328
Use these contacts for urgent matters or to schedule an appointment with administration. Do not use personal numbers for non-urgent questions.
Response Time
Please allow up to 24 hours for a response. Messages sent on weekends or holidays will be answered on the next business day.
Important Guidelines
- •Always reach out to the correct contact person based on your concern.
- •Keep all communication professional, respectful, and clear.
- •When texting, always include your full name, program, and reason for contact so we can assist you faster.
- •For emergencies, contact the Main Office at 201-377-1594 between 9:00 AM – 2:00 PM.
Please keep this sheet in a safe place. It serves as your official guide for contacting the school. Refer to it whenever you need assistance or clarification.